When placing an order for a specific date and or time please make sure to indicate that in the order notes. Next Level Taste can not guarantee a specific time for delivery when going out with our in house drivers and delivery options. If a specific time is needed please contact us and we will assist in arranging an alterative transportation option, at additional cost.

When placing an order to an office, it is your responsibility to indicate that in the notes. as we typically deliver to homes and have our routes go out later on in the day to accommodate when most people are home.

Next Level Taste will try to have your item / boards hand delivered, we will attempt to make a courtesy call to the phone number provided. If there is no response and or no phone number provided our drivers will place your item where they feel is the safest place possible. to shade from sun and or insects. Next Level Taste does not take responsibility for any orders left outside.

Next Level Taste will charge credit card on file if driver is given a different address than provided on the order form, as it is considered an additional delivery and will be charged accordingly.

When overnight shipping Next Level Taste will do everything we can to confirm the shipping is well packed and secured, however as it goes out with UPS. Please note that we we can NOT take the responsibility that boards wont shift in transit. or for any delays in their delivery routes.

Any orders placed online or via WhatsApp (email, Texting) can only be canceled prior to your order being sent out. A store credit will be issued for all canceled orders. Once your order is placed and charged, we don’t process refunds.

Next Level Taste are all about our customers and we now offer a easy option to order via WhatsApp. Please note when placing an order via WhatsApp your order is not confirmed until you receive a confirmation, as all orders are manually inputted into our website. if you haven’t received a confirmation message you are responsible to reach out to confirm as some messages may go unnoticed.

We now offer to add your personal message for an easy gifting process. Next Level Taste does not read through you personal notes. We do not add signatures and or fix spelling mistakes. The way your note is written is how its printed. A note with more then 175 characters can be cut off when printing. Notes with More then 175 Characters should be sent via PDF and we will print out and shared with the recipient

Next Level Taste does not offer a cash option for delivery, however we do have a cash pick up option. a Valid credit card must be on file to use this service. If your order is not picked up you will be charged in full.

Next Level Taste does not take responsibly for items left out of a refrigerator for more then an hour.

Next Level Taste is NOT a nut and sesame free zone. If you are highly allergic our establishment will not be able to service you.

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